Effective Date: October 30, 2025

At Javi’s Cantina (“we,” “our,” or “us”), your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website at www.javiscantina.com (the “Site”) or use our related services, such as reservations, event bookings, and communications (collectively, the “Services”).

By using our Site or Services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We collect the following types of information when you interact with us:

a. Personal Information You Provide
When you make a reservation, contact us, or join our mailing list, we may collect:

Full name

Email address

Phone number

Reservation details (date, time, party size, etc.)

Special requests or dietary notes

Payment information (only when required for specific events or services)

b. Automatically Collected Information
When you visit our Site, we may automatically collect:

IP address and browser type

Device and operating system

Pages visited and actions taken

Date and time of your visit

This data helps us improve our website performance and guest experience.

c. Cookies
We may use cookies and similar technologies to enhance your browsing experience, remember preferences, and analyze traffic.
You can manage or disable cookies through your browser settings, though some parts of the Site may not function properly without them.

2. How We Use Your Information

We use your information to:

Process and confirm your reservations or event bookings

Communicate about your visit or upcoming events

Send special offers, updates, and promotional messages (if you’ve opted in)

Improve our website, menu offerings, and guest services

Comply with legal and regulatory obligations

3. SMS and Email Communication

By providing your contact details, you agree to receive:

Reservation confirmations, reminders, and updates

Important announcements or changes to your booking

Optional marketing messages about new events, menus, or promotions

You may opt out of promotional messages at any time by clicking “unsubscribe” in our emails or replying “STOP” to SMS messages.
Standard messaging and data rates may apply.

4. How We Protect Your Information

We implement reasonable technical and administrative safeguards to protect your information from loss, misuse, unauthorized access, or disclosure.
However, no online transmission or storage method is completely secure, and we cannot guarantee absolute protection.

5. Sharing of Information

We do not sell, rent, or trade your personal information.
We may share your data only with:

Service providers who help operate our Site, reservations, or marketing (e.g., booking or email platforms)

Legal authorities if required by law, court order, or to protect our legal rights

All third-party providers are obligated to handle your data securely and in accordance with this Privacy Policy.

6. International Visitors

As Javi’s Cantina welcomes guests from around the world, please note that your information may be processed in Mexico, where our servers and operations are located.
By using our Services, you consent to the transfer and processing of your data in accordance with this Privacy Policy.

7. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes described above, comply with legal obligations, or resolve disputes.

8. Your Rights

Depending on your location, you may have the right to:

Access or request a copy of your data

Correct or update inaccurate information

Request deletion of your personal information

Withdraw consent for marketing communications

To exercise any of these rights, please contact us using the information below.

9. Updates to This Policy

We may update this Privacy Policy periodically.
When we do, we will post the revised version with a new “Effective Date.”
Continued use of our Site after updates means you accept the revised policy.

10. Contact Us

If you have any questions or requests related to your privacy, please contact us:
📧 [email protected]
📍 Javi’s Cantina
Av Juarez 12B, Isla Mujeres, Quintana Roo 77400, Mexico